The EcoPowerSupplies Service Promise
EcoPowerSupplies is an innovative, customer-focused group of companies centred around the supply of ‘best-in-class’ power and energy management systems. EcoPowerSupplies has built an enviable reputation for the quality of its electrical projects, manufacturing and maintenance services, and attention to customer service. Download or view our corporate brochure and sample satisfied client list.
EcoPowerSupplies was established to create a specialist organisation that could focus on hardware installations and consultancy, providing clients with manufacturer-independent advice and the most suitable power protection, renewable power and energy management systems for their sites.
The EcoPowerSupplies Mission Statement
Our goal is to deliver outstanding value to our clients as a specialist, manufacturer-independent supplier of power protection, renewable power and energy management systems. We aim to secure our client’s electrical power supplies, reduce their energy usage and carbon generation, and optimise their total costs of ownership. This ‘mission’ is a testing-board for every decision we make, so that our company can create a secure, eco-friendly future for all our stakeholders.
The EcoPowerSupplies Service Promise
Every system we supply at EcoPowerSupplies is backed-up by a manufacturer warranty and our Service Promise to have ‘no dissatisfied customers’. As a privately owned company, we can make this commitment because we answer to no one but our clients. To us reputation is everything and our passion for delivering the best possible service to our clients, second to nothing. EcoPowerSupplies’ clients can expect:
- Outstanding Customer Service – our project managers are highly trained electrical engineers, whose sole aim is to guarantee your installation is completed first time, on time and to budget. They will carry out your site power survey and manage the entire project, co-ordinating resources and services throughout our group and keeping you up to date on every aspect of the delivery. As part of our ISO9001 certification we monitor every aspect of our supply chain and guarantee 100% customer satisfaction.
- Complete Management Processes – our investments in management processes are second to none covering Quality, Health & Safety and environmental management. For specialist secure, educational and MoD sites we have also invested in further certifications and our staff are CRB-vetted.
- Market Leading Supply Partners – delivery of the ‘best-in-class’ systems with the highest potential for energy efficiency savings, power generation and energy management requires that we have a strict control over our supply chain. We only work with suppliers who are brand leaders, offering outstanding solutions and services, and can add significant value to our Supply Chain.
- Competitive Pricing – we aim to deliver outstanding value for money and offer a price-check service for clients who can find more competitive quotations. We will not always match competitive pricing if we believe the offered systems or services are weaker. However our ultimate aim is to secure your business and demonstrate to you why EcoPowerSupplies is an industry leader.
- Service Innovation – service and process innovation is part of our ethos. Throughout our group we reward innovations that our clients will value, that reduce operating costs and help us to deliver outstanding service.
For more information on our company, mission and service promise, please contact our head office.
